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This Privacy Policy explains how FollowUp ("we", "us", or "our") collects, uses, stores, and protects information when you use the FollowUp mobile application and related services.
FollowUp is operated by Invobuzz.
For privacy-related questions, contact us at: support@invobuzz.com
1. Information We Collect
Depending on how you use FollowUp, we may collect the following information:
Account Information
When you create an account, we may collect:
- Name
- Email address
- Password or authentication credentials
- Account preferences
FollowUp Information
You may voluntarily provide information such as:
- FollowUp titles
- Notes and descriptions
- Person names
- Company names
- Email addresses
- Phone numbers
- Expected dates
- Reminder dates and times
- Categories
- Priority
- FollowUp status
- Other information you choose to enter
Please do not enter sensitive personal information unless it is necessary for your use of the service.
Device and Technical Information
Depending on the features you use, we may collect limited technical information such as:
- Device type
- Operating system
- App version
- Language and regional settings
- Technical logs
- Crash and diagnostic information
Notification Information
If you enable notifications, the application may use device notification information or push-notification identifiers to deliver reminders and other requested notifications.
You can control notification permissions through your device settings.
2. How We Use Information
We may use information to:
- Provide and operate FollowUp
- Create and manage your FollowUps
- Send reminders and notifications
- Maintain your account
- Provide customer support
- Improve application performance and reliability
- Detect and prevent abuse or unauthorized access
- Diagnose technical problems
- Comply with applicable legal obligations
We do not use your FollowUp content for purposes unrelated to providing and improving the service unless permitted or required by applicable law.
3. How We Share Information
We do not sell your personal information.
We may share limited information with service providers that help us operate FollowUp, such as:
- Hosting and infrastructure providers
- Database providers
- Authentication providers
- Notification providers
- Analytics or crash-reporting providers, if enabled
- Customer-support providers, if used
These providers may process information only as necessary to provide their services to us and are expected to maintain appropriate security measures.
We may also disclose information when required by law, legal process, or to protect the rights, safety, and security of FollowUp, our users, or others.
4. Data Storage and Security
We use reasonable technical and organizational measures designed to protect your information from unauthorized access, alteration, disclosure, or destruction.
However, no internet transmission or electronic storage system can be guaranteed to be completely secure.
5. Data Retention
We retain account and FollowUp information for as long as necessary to provide the service and maintain your account, unless a longer retention period is required by law.
When you delete your account, we will delete or anonymize your associated personal information within a reasonable period, subject to legal, security, backup, or legitimate operational requirements.
6. Your Choices and Rights
Depending on your location and applicable law, you may have rights regarding your personal information, including the right to:
- Access your information
- Correct inaccurate information
- Delete your information
- Request a copy of your information
- Withdraw certain permissions
- Object to or restrict certain processing
You may also manage notification permissions through your device settings.
To request assistance with your personal information, contact: support@invobuzz.com
7. Children's Privacy
FollowUp is not intended for children under the minimum age required to use the service in their jurisdiction.
We do not knowingly collect personal information from children in violation of applicable law.
If you believe a child has provided personal information to us, please contact us at: support@invobuzz.com
8. Third-Party Services
FollowUp may use third-party services to provide functionality such as hosting, authentication, notifications, analytics, crash reporting, or other technical services.
Those services may process information according to their own privacy policies.
Where required, relevant third-party service information will be disclosed in the applicable version of this Privacy Policy.
9. International Data Transfers
Depending on the service providers and infrastructure used by FollowUp, your information may be processed or stored in countries other than the country where you live.
Where required by applicable law, we will use appropriate safeguards for international data transfers.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
When changes are made, we will update the Effective Date shown at the top of this policy.
For significant changes, we may provide additional notice where required by applicable law.
11. Contact Us
If you have questions, concerns, privacy requests, or complaints regarding this Privacy Policy or FollowUp, please contact:
Invobuzz
Email: support@invobuzz.com
We will make reasonable efforts to respond to privacy-related requests within an appropriate timeframe.
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